Contact Us

If you have any questions or feedback, please do not hesitate to contact us. Here are several ways you can contact us:

E-mail

This is the best way to contact us and reach us immediately. Please email us at support@mochithings.com

We usually respond within the same business day!

Live Chat

Please click on the Live Chat link located on the bottom right of the bottom of the page to reach us. You can also locate the Live Chat link on any of our product pages too!

We are available Monday through Friday 10:30AM-5:30 PM PT. We are also sometimes around even in the middle of the night to help out! Don’t be shy! Oh, just FYI, we don’t talk like a robot =)

If we aren’t on Live Chat, the chat box will automatically become a Contact Us form and it’ll automatically send us your message to support@mochithings.com.

Phone

Please call us toll free at 1-855-MOCHI-HELP (1-855-662-4443). We are available Monday through Friday 10:30AM-5:30 PM PT.

If you leave a voicemail, please leave your e-mail address as well so we can reach you without unintentionally bothering you throughout the day. Thank you!!