Contact Us
If you have any questions or feedback, please do not hesitate to contact us. Here are several ways you can contact us:
Live Chat
This is the best way to contact us and reach us immediately. Simply click on the Live Chat with MochiThings located on the bottom right of the browser to reach us. We are sometimes around even in the middle of the night to help out our customers! Don’t be shy!
If we aren’t on Live Chat, the chat box will automatically become a Contact Us form and it’ll automatically send us your message to support@mochithings.com.
Please email us at support@mochithings.com
We usually respond on the same day or the next business day!
Phone
Please call us at 1-888-378-4284
Available Monday thru Friday 10 AM – 5 PM PST. If you leave a voicemail, please leave your e-mail address as well so we can reach you without unintentionally bothering you throughout the day. Thank you!!
Note for businesses and nonprofit organizations:
Please do not reach us at this line. If you would like to reach us, please send us an e-mail at hello@mochithings.com and we’ll get back to you via e-mail. Thank you for understanding!
You can reach us at our Facebook Page! Don’t forget to become a fan by liking us!