What are the acceptable payment methods?
We currently only accept Visa, MasterCard, Discover, and American Express credit card payments. We also accept PayPal too! We do not accept checks, cash orders, or any other type of payment.
In order to assist you in your payment process, we currently provide you with two checkout options in your Shopping Cart.
What currencies are accepted?
We currently only accept USD (US Dollars).
If you use a payment method outside of the US, please be aware that there will be a currency conversion from your local currency exchanged to USD when checking out.
Are there any taxes?
WA State: we are legally required to collect Sales Taxes for WA state orders. This tax is calculated on checkout.
International customers only: we do not collect or calculate VAT and other applicable customs duties & fees for your international order. These taxes are potentially imposed when entering your country's customs clearance process. We will supply the proper paperwork to customs so they can accurately levy the appropriate VAT and customs duties, if applicable. Every country is different so please be sure to check up on your local jurisdiction on import laws, processes, and handling procedures!
How does the Standard Checkout work?
The standard checkout option will ask you to provide your shipping address, your billing information, and your credit card details. Once you push Submit, we will securely transfer your payment details to our credit card processor. Our credit card processing is currently handled by PayPal. You do not need a PayPal account to use the standard checkout option.
How does the PayPal Checkout work?
When you click on the express checkout option, we will redirect you to a PayPal checkout page where you will prompted to sign into your PayPal account or sign up for one. Once you signed in to your PayPal account, you will see details for the MochiThings.com order. Please follow instructions from PayPal and it will guide you through their secured checkout process. After you have clicked on Pay on PayPal, you will be redirected back to MochiThings.com to view your order receipt.
How is financial data handled?
We do not store any of your credit card information in our database. All credit card information is securely transferred to our payment processor (PayPal) at the time you place your order.
We follow all guidelines by the PCI Security Standards Council and we are fully PCI compliant in handling sensitive information.
If you have any questions, please do not hesitate to contact us!